Agreement to these terms
These Terms and Conditions are a binding agreement between you and Debt Bridge Partners ("Debt Bridge Partners," "we," "us," or "our"). By visiting debtbridgepartners.com, submitting a form on any page we operate, or buying leads from us, you accept these terms. If you do not accept them, do not use the site.
If you accept on behalf of a company, you confirm you have authority to bind that company, and "you" means that company.
Our Privacy Policy is part of this agreement. If you sign a separate written insertion order or service agreement with us, that document controls wherever it conflicts with these terms.
What we do
We run consumer marketing campaigns, collect inquiries from consumers seeking help with unsecured debt, verify those inquiries by phone, and deliver them to debt settlement and credit repair companies that have contracted with us.
What we are not. Debt Bridge Partners is not a debt settlement company, a credit repair organization, a debt collector, a lender, or a credit reporting agency. We do not negotiate debts, provide legal or financial advice, or perform credit repair services. We introduce consumers to companies that do.
Who may use the site
You must be at least 18 years old and able to enter into a contract. Our lead services are sold only to businesses, for business purposes. If you apply to buy leads, you confirm your company is properly licensed, bonded, and registered wherever it operates, as required for the services it provides.
Terms for consumers
If you are a consumer who submitted one of our forms, these points apply to you:
- You are asking to be contacted by a debt settlement or credit repair company. We will pass your name, contact details, and the debt information you gave to one such company, which will call you.
- By submitting, you agree that we and the company we match you with may contact you at the number you provided, including by automated dialing system, prerecorded or artificial voice, and text message, even if that number is on a Do Not Call list. Consent is not a condition of purchasing anything. Message frequency varies. Message and data rates may apply. Reply STOP to end texts, HELP for help.
- You agree the information you give is accurate and is your own.
- We do not choose, endorse, or supervise the company that contacts you, and we are not responsible for the services it provides, its fees, or the results it delivers. Read its agreement carefully before signing anything.
- Debt settlement and credit repair carry real risks, including damage to your credit, collection activity, and tax consequences on forgiven debt. Nothing on our pages is legal, tax, or financial advice.
- You may withdraw consent at any time. See the Privacy Policy for how.
Lead orders and delivery
Each engagement starts with a criteria call, where we document your acceptance criteria in writing: geography, minimum debt amount, debt types, delivery method, daily and weekly volume caps, and delivery hours. That written record is what we generate against.
- Verification. Every lead is contacted by phone and confirmed before it reaches you. You receive a person who has validated their contact details and situation, not a raw form fill.
- Delivery. Leads are delivered to your CRM by webhook or API, or to a designated inbox, within minutes of verification.
- Volume. Volume estimates are estimates. We do not guarantee a specific number of leads in a given day, week, or month unless a written order says otherwise.
- Changes. Either side may propose a change to criteria, volume, or pricing. Changes take effect once confirmed in writing and apply only to leads delivered afterward.
- Pausing. Give us at least 24 hours' notice to pause delivery. Leads already generated against your criteria during that window remain billable.
Exclusivity
Leads sold as exclusive are delivered to one buyer. Once a lead is delivered to you, we remove it from availability and do not sell or share it with another company.
Exclusivity is a promise about our own conduct. It does not mean the consumer has never contacted another company on their own, submitted a form elsewhere, or been marketed to by someone else. We cannot control what a consumer does independently, and we make no representation about that.
If we later run a separate campaign that a previously delivered consumer responds to on their own initiative, that new inquiry is a new lead.
Returns and credits
We replace or credit leads that fail our standards. Submit a return within five business days of delivery, through the method we designate, with the lead ID and the reason.
| We credit | We do not credit |
|---|---|
|
Disconnected or invalid phone number Duplicate of a lead we already delivered to you Outside the geography or debt criteria we documented Consumer states they never submitted a request Obviously fabricated or test data |
Consumer did not answer your calls Consumer declined your program or your pricing Consumer did not qualify under criteria you never gave us Lead did not convert to a sale Returns submitted after the five-day window Leads you contacted for the first time more than 72 hours after delivery |
Approved returns are issued as account credit toward future leads. We reserve the right to review call records or CRM activity before approving a return, and to decline returns that show a pattern of misuse. Sustained return rates above 15% are grounds for suspension.
Pricing and payment
- Pricing is quoted per lead and confirmed in writing before a campaign starts. Prices may change with 14 days' written notice, applied to leads delivered afterward.
- Unless your order says otherwise, campaigns run on prepaid balance. Delivery pauses when your balance reaches zero.
- Invoiced accounts are due net 7 from the invoice date. Late balances accrue 1.5% per month or the maximum the law allows, whichever is lower.
- You are responsible for any collection and legal costs we incur on an unpaid balance.
- Prepaid balances are non-refundable, but unused balance remains available as credit toward future delivery for 12 months.
- A chargeback filed without first raising the issue with us is a breach of this agreement.
- Prices exclude taxes. You are responsible for any applicable taxes other than taxes on our income.
Your compliance obligations
When you buy leads from us, you take on responsibility for how you contact and serve those consumers. You agree to:
- Comply with all applicable laws, including the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the Credit Repair Organizations Act, the Fair Debt Collection Practices Act, state debt adjuster and credit services statutes, and state telemarketing and privacy laws.
- Maintain every license, bond, and registration your business requires in each state where you operate.
- Honor do-not-call requests, maintain your own internal do-not-call list, and stop contacting any consumer who asks you to.
- Contact leads only during hours permitted by law in the consumer's time zone.
- Describe your services, fees, timelines, and risks accurately, and never claim a guaranteed outcome.
- Use leads only for your own business, in the program the consumer inquired about. Do not resell, transfer, syndicate, or share leads with any third party, and do not add them to unrelated marketing lists.
- Protect lead data with reasonable safeguards and honor consumer privacy requests you receive.
Reselling or redistributing leads is a material breach. If we find it, we may terminate immediately, keep amounts already paid, and pursue damages.
No guarantee of results
We sell verified inquiries, not outcomes. We do not guarantee contact rates, appointment rates, conversion rates, enrollment volume, revenue, or return on ad spend. Results depend on your speed to call, your follow-up process, your scripting, your pricing, your licensing footprint, and your team, all of which are outside our control.
Any figures, case studies, testimonials, or examples shown on our pages are illustrative of what some clients have experienced. They are not a promise of what you will experience.
Acceptable use
You may not:
- Scrape, crawl, mine, or copy our pages or data by automated means.
- Submit false information, impersonate anyone, or apply on behalf of a company you do not represent.
- Attempt to access systems, accounts, or data you are not authorized to access, or probe our infrastructure for vulnerabilities.
- Introduce malware, or interfere with the operation of our sites.
- Reverse engineer our delivery systems or attempt to identify our traffic sources.
- Use our marks, content, or client names without written permission.
Intellectual property
The site, our landing pages, copy, graphics, logos, campaign creative, screening methodology, and delivery systems are owned by Debt Bridge Partners or our licensors and are protected by intellectual property law. We grant you a limited, revocable, non-transferable license to view the site for your own business evaluation. Nothing here transfers ownership of anything.
Lead data we deliver to you may be used only as described in these terms. Feedback you send us about our service may be used freely, without obligation or compensation.
Confidentiality
Pricing, campaign criteria, performance data, methods, and any information marked confidential or reasonably understood to be confidential are the disclosing party's confidential information. Each of us agrees to protect the other's confidential information with at least reasonable care, use it only to perform under this agreement, and not disclose it to anyone except employees and advisors who need it and are bound to similar terms. These obligations last three years past the end of the relationship, and indefinitely for consumer personal information.
Term and termination
This agreement starts when you first use the site or place an order and continues until terminated. Either party may terminate a lead campaign with seven days' written notice. We may suspend or terminate immediately, without notice, if you breach these terms, fail to pay, resell leads, or engage in conduct that exposes us or consumers to legal risk.
On termination, you owe payment for all leads delivered before termination. Sections on payment, compliance, intellectual property, confidentiality, disclaimers, liability, indemnification, and disputes survive.
Disclaimers
The site and our services are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that the site will be uninterrupted or error free, that lead data will be complete or accurate beyond the verification we describe, or that any consumer will answer, qualify, or enroll. We are not responsible for the acts or omissions of any company that receives a lead, or of any consumer.
Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost data, even if advised of the possibility.
Our total liability for all claims arising out of or relating to this agreement is limited to the amount you paid us in the three months before the event giving rise to the claim. If you have paid us nothing, our total liability is $100.
These limits do not apply to your payment obligations, your indemnification obligations, or either party's breach of confidentiality. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
Indemnification
You will defend, indemnify, and hold harmless Debt Bridge Partners, its partners, officers, employees, and agents from any claim, demand, investigation, penalty, loss, or expense, including reasonable attorneys' fees, arising from:
- Your use of leads or of the site.
- Your contact practices, including any claim under the TCPA, the Telemarketing Sales Rule, or a state telemarketing or privacy law.
- The services you sell to consumers, your fees, your disclosures, and your licensing.
- Your breach of these terms or of any law.
- Any resale, transfer, or unauthorized disclosure of lead data by you or anyone acting for you.
We will notify you of any claim and may participate in the defense with our own counsel at our expense. You may not settle a claim in a way that imposes an obligation on us without our written consent.
Disputes and arbitration
Please read this section carefully. It affects how disputes are resolved.
Informal resolution first. Before starting a formal proceeding, contact us at [email protected] with a written description of the dispute. Both sides agree to try in good faith to resolve it within 30 days.
Binding arbitration. If that fails, any dispute arising out of or relating to these terms will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before one arbitrator, seated in Clark County, Nevada. Judgment on the award may be entered in any court with jurisdiction.
No class actions. Disputes will be arbitrated only on an individual basis. Neither party may bring a claim as a plaintiff or class member in a class, collective, or representative action.
Exceptions. Either party may seek injunctive relief in court to protect intellectual property or confidential information, and either party may bring a claim in small claims court.
Governing law. These terms are governed by the laws of the State of Nevada, without regard to conflict of law rules. For any matter not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state and federal courts of Clark County, Nevada.
General terms
- Entire agreement. These terms, our Privacy Policy, and any signed order form are the entire agreement between us and replace any prior discussions.
- Changes. We may update these terms by posting a revised version with a new effective date. Material changes affecting active clients take effect 14 days after posting. Continued use means acceptance.
- Independent contractors. Nothing here creates a partnership, joint venture, employment, or agency relationship.
- Assignment. You may not assign this agreement without our written consent. We may assign it to a successor in a merger or sale of assets.
- Severability. If a provision is found unenforceable, the rest stays in effect and the provision is modified to the minimum extent needed.
- No waiver. Not enforcing a provision once does not waive it later.
- Force majeure. Neither party is liable for delays caused by events beyond its reasonable control, other than payment obligations.
- Notices. Notices to us go to [email protected]. Notices to you go to the email address on your account.
- Marketing reference. We will not use your company name or logo publicly without your written permission.
Contact us
Questions about these terms, an invoice, or a lead return: