Who we are
Debt Bridge Partners ("Debt Bridge Partners," "we," "us," or "our") is a lead generation company. We run consumer-facing marketing campaigns and landing pages, collect inquiries from consumers who want help with unsecured debt, verify those inquiries, and deliver them to debt settlement and credit repair companies that have contracted with us.
Two different groups read this policy, and it applies to both:
- Consumers who fill out a form on one of our campaign pages asking to be contacted about debt relief.
- Business clients who apply on debtbridgepartners.com to purchase leads.
We are the controller of the personal information described here. If you were referred to us by a partner or you were contacted by a company that bought your information from us, that company handles your data under its own privacy policy.
Information we collect
From consumers on our campaign pages
- Contact details: name, phone number, email address, ZIP code, city, and state.
- Financial situation details you choose to give: approximate amount of unsecured debt, type of debt (credit cards, personal loans, medical bills, and similar unsecured categories), whether you are current on payments, and employment status.
- Consent records: the exact page you submitted, the disclosure text shown to you at that moment, a timestamp, and your IP address.
We do not ask for Social Security numbers, bank account numbers, card numbers, or account login credentials on our forms. Never enter that information on one of our pages.
From business clients
- Name, business email, phone number, company name, website, sales team size, marketing budget range, and the answers you give in our qualification survey.
- Records of calls, emails, and messages between us, including notes taken during a criteria call.
- Billing contact and payment details processed by our payment provider.
Automatically, from any visitor
- IP address, browser type, device type, operating system, referring URL, pages viewed, and time on page.
- Cookie and pixel identifiers, including advertising identifiers used for campaign measurement.
Where it comes from
We get personal information from four places:
- You, when you complete a form, request a call, or email or text us.
- Your device, automatically, through cookies and similar technologies.
- Advertising and analytics platforms we use to run and measure campaigns, such as Meta and Google.
- Verification vendors, which confirm that a phone number is valid and reachable and that contact details match.
How we use it
| What we do | Why |
|---|---|
| Verify your inquiry by phone before it leaves our system | To confirm the request is real and the contact details work |
| Match your inquiry to one debt settlement or credit repair company | To deliver the service you asked for when you submitted the form |
| Contact you by phone, text, or email about your request | To follow up on the inquiry you started, with your consent |
| Maintain consent and disclosure records | To meet our obligations under telemarketing and consumer protection law |
| Screen and onboard business clients | To evaluate applications and manage our client relationships |
| Measure and improve campaigns | To understand which pages and ads work and to fix what does not |
| Detect fraud, duplicate submissions, and abuse | To protect our clients, our systems, and consumers |
| Respond to legal requests and enforce our agreements | To comply with law and defend legal claims |
We do not use consumer financial information to make credit decisions, and we are not a credit reporting agency. We do not perform credit checks and we do not pull your credit report.
Calls, texts, and consent
When you submit a consumer form, you are shown a disclosure that names the type of company that will call you and asks for your agreement before you submit. That disclosure, the page it appeared on, and the time you submitted are stored with your record.
By submitting, you agree that we and the company we match you with may contact you at the phone number you gave, including by automated dialing system and prerecorded or artificial voice, and by text message, even if that number is on a state or federal Do Not Call list. Consent to receive marketing messages is not a condition of purchasing anything.
How to stop messages
- Texts: reply STOP to any message. Reply HELP for help. Message frequency varies. Message and data rates may apply.
- Calls: tell the caller to place you on their internal do-not-call list, or email [email protected] with the phone number you want removed.
- Email: use the unsubscribe link in any message, or email us.
We honor internal do-not-call requests within ten business days. If your information was already delivered to a company that bought it, you will also need to opt out with that company directly. We will tell you which company received your inquiry if you ask.
Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and get a copy of it.
- Correct information that is inaccurate.
- Delete your information, subject to legal exceptions such as consent and transaction records we are required to keep.
- Opt out of the sale or sharing of your information for targeted advertising.
- Not be discriminated against for exercising any of these rights.
How to make a request
Email [email protected] with the subject line "Privacy Request," or call 725-293-4671. Tell us which right you are exercising and give us the phone number and email address you used, so we can find your record. We will verify your identity before acting and respond within 45 days, with one extension of up to 45 more days if the request is complex. An authorized agent may submit a request on your behalf with written permission.
If we deny a request, you may appeal by replying to our decision. Residents of some states may also file a complaint with their state attorney general.
Sale and sharing of data
Some state privacy laws define "sale" and "sharing" broadly enough to include how lead generation works. To be direct about it: we deliver consumer inquiries to debt settlement and credit repair companies in exchange for payment, and we use advertising cookies that share identifiers with ad platforms. Under laws such as the California Consumer Privacy Act, those activities may be treated as a sale or as sharing for cross-context behavioral advertising.
The categories involved are identifiers, commercial information, internet activity, and inferences. We do not knowingly sell or share the personal information of anyone under 16.
Do Not Sell or Share My Personal Information
To opt out, email [email protected] with the subject line "Do Not Sell or Share," or call 725-293-4671. You can also enable Global Privacy Control in your browser. Opting out does not undo a delivery that already happened, but it stops future ones.
How long we keep it
- Consumer inquiries and consent records: at least five years after collection, because telemarketing rules require us to be able to prove what disclosure you saw and when you agreed to it.
- Business client records: for the length of the relationship plus seven years, for tax and contract purposes.
- Web analytics and advertising data: generally 24 months or less.
- Do-not-contact requests: indefinitely, because we need the record to keep honoring your request.
How we protect it
We use encrypted connections on all of our pages, restrict access to lead data to staff who need it, require unique credentials with multi-factor authentication for our systems, and work with vendors who commit to comparable safeguards. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you as required by law.
Watch for impostors. We will never ask you for a Social Security number, bank login, gift card, or wire transfer. If someone claiming to be Debt Bridge Partners asks for any of those, hang up and email us at [email protected].
Children
Our services are for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor gave us information, email us and we will delete it.
Users outside the U.S.
We operate in the United States, our campaigns target U.S. consumers, and our systems are hosted in the United States. If you access our pages from elsewhere, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Third-party sites
Our pages may link to sites we do not run, including those of the companies that receive leads. We are not responsible for their content or privacy practices. Read their policies before giving them information.
Changes to this policy
We update this policy when our practices change. The effective date at the top always reflects the current version. If we make a material change to how we use or share personal information, we will post a notice on this page before it takes effect. Continuing to use our sites after a change means you accept the updated policy.
Contact us
Questions about this policy, a privacy request, or a message you received from us: